SOLUTIONS FOR

Life Sciences

Smart, pervasive engagement that delivers results from  pre- through post-market.

Trial Recruitment

10x acceleration in recruitment timeline

Trial Retention

-75% in CRA overhead

Enrollment & Access

+10% increase in first fills

Adherence

+18% in time on therapy

Med Info

80% of inquiries resolved on demand

In the Spotlight

Lifelink Systems and Genentech to Collaborate on Advanced Conversational Patient Experience Platform

Mobile digital navigators to automate patient interactions in clinical trials, medication information, and inclusive research initiatives.

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Pre-Market Solutions

Trial Recruitment

80% of patients are interested or willing to participate in studies, but less than 5% do. Conversational AI guides potential participants through enrollment with clear, 24/7 assistance.

Awareness and Pre-Screening
eConsent
Enrollment and FOV Scheduling

Trial Retention & Administration

19% of participants drop out before completing trials. Traditional and decentralized research teams use Lifelink Systems to improve longitudinal participant navigation, protocol adherence, and digital engagement.

Proactive Education
Test Resulting
eCOA and ePRO

Post-Market Solutions

Therapy Enrollment & Access

33% of patients face coverage rejections each year. Support and access teams can help patients navigate critical enrollment moments with targeted guidance powered by conversational AI.

New Therapy Onboarding
Benefits Verification and Prior Authorization
Savings Programs

Therapy Adherence

Nonadherence causes 50% of treatment failures and 25% of hospitalizations per year. Leading brands drive meaningful adherence and comprehension improvements through personalized and automated engagement outreach from Lifelink Systems.

Support and Education Programs
Patient Reported Outcome Collection
Refill Reminders

Medical Information

83% of patients discontinue therapy after reading Patient Information Leaflets. Medical Affairs teams use conversational AI from Lifelink Systems to simplify and humanize dense, complex therapy information for patients and HCPs.

24/7 Automated Medical Information Desk
Adverse Event Collection and Triage
Product Quality Complaint Programs

Sources & Credits

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